Assistant Manager
Posted May 14, 2026 |
Build-A-Bear Workshop
| Full-time
Job Description
REPORTS TO: Chief Workshop Manager
As an Assistant Workshop Manager at Build-A-Bear, you will support the store manager in all aspects of store operations, ensuring excellent guest service, efficient staff management, and effective execution of sales and marketing strategies.
This role is vital in driving the store's success while maintaining a positive experience for guests and associates.
RESPONSIBILITIES:
• Lead and inspire your team during scheduled shifts, provide guidance, support, and feedback to ensure each team member performs at their best
• Drive sales by implementing effective strategies, motivating the team, and providing exceptional guest service to meet or exceed sales targets
Ensure that all merchandising displays and layouts adhere to brand standards, creating an inviting and cohesive store environment
• Lead team to maintain operational efficiencies and adherence to store safety policies and procedures
• Oversee inventory management processes, including receiving, stocking, and inventory counts
• Assist in building and developing a high-performing team that delivers exceptional guest service
REQUIRED QUALIFICATIONS:
• 2 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail
• High school diploma
PREFERRED QUALIFICATIONS:
• 2-4 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail.
• Associate's (or higher) degree in business, management, or a related field
BEHAVIORAL TRAITS FOR SUCCESS:
• Thrives in a "How Can I Help" environment
• Able to balance creativity and fun with dependability
• Connects with others to inspire results
• Exercises good judgment in ambiguous situations
• Displays strong initiative and self-direction
• Unites teams to deliver strong results
As an Assistant Workshop Manager at Build-A-Bear, you will support the store manager in all aspects of store operations, ensuring excellent guest service, efficient staff management, and effective execution of sales and marketing strategies.
This role is vital in driving the store's success while maintaining a positive experience for guests and associates.
RESPONSIBILITIES:
• Lead and inspire your team during scheduled shifts, provide guidance, support, and feedback to ensure each team member performs at their best
• Drive sales by implementing effective strategies, motivating the team, and providing exceptional guest service to meet or exceed sales targets
Ensure that all merchandising displays and layouts adhere to brand standards, creating an inviting and cohesive store environment
• Lead team to maintain operational efficiencies and adherence to store safety policies and procedures
• Oversee inventory management processes, including receiving, stocking, and inventory counts
• Assist in building and developing a high-performing team that delivers exceptional guest service
REQUIRED QUALIFICATIONS:
• 2 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail
• High school diploma
PREFERRED QUALIFICATIONS:
• 2-4 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail.
• Associate's (or higher) degree in business, management, or a related field
BEHAVIORAL TRAITS FOR SUCCESS:
• Thrives in a "How Can I Help" environment
• Able to balance creativity and fun with dependability
• Connects with others to inspire results
• Exercises good judgment in ambiguous situations
• Displays strong initiative and self-direction
• Unites teams to deliver strong results
